How do I start a technical discovery conversation with the Solutions agent? Tell it the prospect’s industry, the integration requirements they’ve mentioned, and any known compliance constraints (HIPAA, SOC 2, GDPR) — these are the make-or-break factors that determine the rest of discovery. Solutions produces a structured discovery guide with prioritized questions, listen-for signals for each answer, and Red Flag indicators that should trigger a no-go recommendation before you invest SE resources in a demo.