Messages, Notifications & Follow

Messages brings notifications, messages, agent completions and updates from what you follow into one place. Follow anything to hear when it changes, and choose how often you hear about it. For weekly email summaries, see @file:kb-weekly-digest.

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Quick Start

Open Messages — Click Messages in the sidebar, or the bell icon in the header for a quick look.
Browse by category — Use the list on the left: All, Actions, Activity, Agents, and Messages.
Follow something: on a file (@file:k