Twilio Integration (SMS & WhatsApp)

Send SMS and WhatsApp messages directly from Loop using your Twilio account. Use agent tools for automated outreach or compose messages manually — with built-in opt-out tracking for TCPA compliance.

[!NOTE] Coming soon. The Twilio integration isn't available to customers yet. This page describes how it will work.

Quick Start

Connect — Open Integrations → Twilio (see @file:kb-integrations for the full integrations overview).
Enter credentials — Add your Twilio Account SID, Auth Token, and phone numb