# Does the Sales agent have access to my CRM deal data?

## Does the Sales agent have access to my CRM deal data?

Sales reads CRM data once it is loaded into Loop (deal records, contact details, company context) through the contact.* and company.* variables. It never writes back to your CRM or changes deal records. Pricing, discounting and account strategy stay inside your company, and the agent says when it lacks context instead of inventing account details.

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Source: https://loopllm.ai/public/knowledge/kn77n6nazcpkyqbygzb4g8h54s8hgsqp
Updated: 2026-11-03